I still use an iPod Touch (6th gen) dedicated exclusively to music. Where can I download iOS 12.5. Since updating to 12.5.3 on my iPod touch, iTunes crashes EVERY SINGLE TIME. My iPod is useless right now (and yes, iTunes is also up to date). I can't find any older version iOS in the app store and I'm not having any luck online so far. Thanks!
iPod Touch (6th Gen)
Hi, I dealt with this for a couple of hours yesterday, I have the same iPod and use it the same as you. On text chat with Apple support, which was great by the way. I suggest you go through Apple support via text as I did. It will also let them know that this upgrade caused issues. This can be solved. Today I finished moving my cd downloaded music from iTunes on my computer to my iPod. All is well. And PS, I don't use the "cloud".
Hi, I dealt with this for a couple of hours yesterday, I have the same iPod and use it the same as you. On text chat with Apple support, which was great by the way. I suggest you go through Apple support via text as I did. It will also let them know that this upgrade caused issues. This can be solved. Today I finished moving my cd downloaded music from iTunes on my computer to my iPod. All is well. And PS, I don't use the "cloud".
Reverting to a previous operating system is never recommended (as it risks not working at all) and you're unlikely to find older software to use.
However, a quick browse through the iPod Touch forum reveals that there is an issue with the music app on the iPod at this time. There are several threads about the music app closing shortly after starting a piece of music playing.
All I can suggest at this time is that you:
The very first thing to try is to re-start the iPod.
Hold the power button in and when the power off slider appears slide it to the right to completely shut down the iPod. Once the screen goes off, press and hold the power button until the Apple logo appears and wait for the iPod to complete power on.
Does that sort out the issue?
Restoring factory settings did not fix the problem. I did a Restore and imported backed up iPod info, which did not work. So I did a Restore and started completely from scratch, which also did not work. NOT BEING ABLE TO FIND AN OLDER SYSTEM IS PROBLEMATIC. It seems until the next iOS comes out, I have a non-working piece of equipment.
Thank you. Calling/texting/chatting with support is usually the last step on my list (old habit I guess I should break) as I have had years of trouble shooting experience, but if that got it done for you, I will give it a go! Appreciate your response... and look forward to getting back to my music (which, like you, is not stored in the cloud).
I suggest that you follow some of the other discussions in order to keep up to date with what's going on.
How about:
Yeah. I've been working with Apple products since the early 90s. Shutdown and reboot is a given. Hoping for info to find the older iOS mentioned so I can reinstall it on my iPod. Thanks though.
iPod Blues with iOS 12.5.3
