Random shut downs Macbok air

why does my macbook air randomly shut off completely? My battery is fully charged and i could only use my mac when its plugged into its charger

MacBook Air (2020 or later)

Posted on May 19, 2021 2:03 AM

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1 reply

MoonJ.

Community Specialist

May 20, 2021 5:37 AM in response to RosesForJenn

Hi RosesForJenn,

Thank you for using the Apple Support Communities. It sounds like your MacBook Air is shutting off completely and can only be used when its plugged and we are happy to help! Let's follow all the steps found in the Apple Support articles below:

If your Mac doesn't turn on

Get help with your Mac notebook battery

If your Mac restarted because of a problem

Let us know if this helps!

Take care

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Random shut downs Macbok air

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