When airpods are connected to my Windows 10, videos will not load

I have connected my AirPods Pro to my Windows 10 laptop. However, videos will not play. They will infinitely load. Youtube videos will not play. once i disconnect the airpod bluetooth connection with my laptop, the video loads and play immediately.


i saw similar topic https://discussions.apple.com/thread/252146271 but no answer, any solution?

Posted on May 19, 2021 2:01 AM

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2 replies

May 20, 2021 5:41 AM in response to lhn88

Hi lhn88,

Thanks for reaching out using Apple Support Communities. Here to help.


It sounds like there may be some sort of compatibility or firmware issue at play here. We would encourage you to make sure the AirPods firmware is up to date. This is done by connecting with an up to date Apple device.


AirPods Pro are compatible with a variety of Apple devices. Bluetooth functionality with non-Apple devices is possible but features and compatibility may be limited.


AirPods Pro - Technical Specifications


We would suggesting checking with Windows in case there are necessary drivers or settings on their end to enable this functionality.


Hope this helps! Take care for now.





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When airpods are connected to my Windows 10, videos will not load

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