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Old iPhone iCloud tabs show up in Mac Safari

Consistently, very old iPhone iCloud tabs are showing up in my Safari (macOS Catalina). I try to get rid of them but very soon they show up again.


Here is my setup: iPad Pro (running latest iPad OS), iPhone 12 (running latest iOS), MacBook Pro (running Catalina).


The problem only appears on the Mac Safari. That is where the very old iCloud tabs for the iPhone show up. To note, the iCloud tabs for the iPad when displayed on the Mac Safari are correct and current.


The problem does NOT show up on the iPad Safari. All iCloud tabs of both the iPhone and Mac that are showing on the iPad Safari are correct and current.


How do I solve this problem? I have already turned on and off Safari syncing on the Mac. I have tried to delete cookies, websites, and preferences. I have even go so far as to try to locate the Preferences file in the Mac Library from the Finder and delete them.


What else can I try?

MacBook Pro 13″, macOS 10.15

Posted on May 19, 2021 8:05 AM

Reply
Question marked as Apple recommended

Have you tried completely logging out of iCloud on the Mac, shutting down, then restarting, and then logging back in to iCloud?


A more aggressive version of this would involve restarting in Safe Mode, then restarting normally and logging back in to iCloud. Safe Mode clears some caches, which could be "remembering."

Posted on May 26, 2021 11:12 AM

3 replies
Question marked as Helpful

Oct 29, 2021 9:03 AM in response to teabowl123

I have faced the same issue. In my case the scenario was:

  • iPad with iOS 14.X & 15.X
  • iPhone with iOS 14.X & 15.X
  • Macbook with MacOS 11.X


Safari was completely updated in the three devices.


I'm dragging this issue since iOS 14 and I've finally solved in iOS 15. I don't think that the issue is related to iOS or MacOS itself. I think that the issue is related to iCloud synchronisation.


In my scenario, both the iPad and the iPhone were showing "ghost" tabs from the Macbook that are already close. I've tried a bunch of different solutions, some of them found in this question.


After some tries, the final solution was:


1.- Completely close Safari in the three devices (even remove the app from the multitask)


2.- Disable Safari synchronisation in the Macbook

For this step, you have to go to "System Preferences > Apple ID" and untick Safari.


3.- Remove all files and folders related to Safari under your user's "Library". These files and folders are:

  • ~/Library/Caches/com.apple.parsecd/CustomFeedback/SafariAutoPlay (folder)
  • ~/Library/Caches/com.apple.parsecd/CustomFeedback/SafariAutoFill (folder)
  • ~/Library/Caches/com.apple.Safari (folder)
  • ~/Library/SafariSafeBrowsing (folder)
  • ~/Library/Containers/com.apple.share.System.add-to-safari-reading-list (folder)
  • ~/Library/Containers/com.apple.Safari.SafariQuickLookPreview (folder)
  • ~/Library/Containers/com.apple.Safari.DiagnosticExtension (folder)
  • ~/Library/Containers/com.apple.Safari.CacheDeleteExtension (folder)
  • ~/Library/Containers/com.apple.Safari (folder)
  • ~/Library/Safari (folder)
  • ~/Library/Mobile Documents/iCloud~com~apple~mobilesafari (folder) [Note: After removing this, it will be automatically recreated]
  • ~/Library/Mobile Documents/com~apple~SafariShared~History (folder) [Note: After removing this, it will be automatically recreated]
  • ~/Library/SafariSandboxBroker (folder)
  • ~/Library/Application Scripts/com.apple.share.System.add-to-safari-reading-list (folder)
  • ~/Library/Application Scripts/com.apple.Safari.SafariQuickLookPreview (folder)
  • ~/Library/Application Scripts/com.apple.Safari.DiagnosticExtension (folder)
  • ~/Library/Application Scripts/com.apple.Safari.CacheDeleteExtension (folder)
  • ~/Library/Application Scripts/com.apple.Safari (folder)
  • ~/Library/Preferences/com.apple.Safari.PasswordBreachAgent.plist (file)
  • ~/Library/Preferences/com.apple.Safari.SandboxBroker.plist (file)
  • ~/Library/Preferences/com.apple.Safari.SafeBrowsing.plist (file)
  • ~/Library/Preferences/com.apple.SafariBookmarksSyncAgent.plist (file)
  • ~/Library/Preferences/com.apple.Safari.plist (file)


Notes:

  • The symbol "~/" means your user folder. Don't search those files and folders in the system's Library.
  • At the end of every file or folder, between parenthesis, is the type of element that you're looking for. File or folder.
  • Also at the end of some lines, between square brackets, there are some notes about the file or folder.


4.- Open Safari in the Macbook

In this step, some of the previously deleted files and folders are going to be created again, but with the history, bookmarks, reading list, open tabs, etc. with no data. Those files and folders will contain a brand new Safari configuration.


5.- Enable Safari synchronisation in the Macbook

For this step, you have to go to "System Preferences > Apple ID" and tick Safari.


6.- Wait until all your bookmarks, history, reading list is synchronised


7.- In this step I've configured Safari again. Things like "Search engine", "How Safari opens", "Enable extensions", etc.


8.- Open Safari in the iPad and in the iPhone


At this point the "ghosts" tabs disappear and never appear again. At least in the last 5 days that I've waited between doing the procedure and writing this answer.


Hope someone finds this useful.

38 replies

May 19, 2021 8:39 PM in response to teabowl123

You could try this:


Close all the tabs you want to get rid of in Safari on the Mac.


Then, in Safari Preferences on the Mac, select Advanced and then Show Develop Menu


In that Develop Menu select Empty Caches.


Quit Safari. Then reboot in Safe Mode, holding down the shift key until the boot completes, which will take a long time, as many as 10-20 minutes.


Then restart normally and see if the problem persists.


Question marked as Helpful

May 23, 2021 5:25 PM in response to nomad15

It is a little unnerving that very old iCloud tabs would show up. It makes me wonder in "normal" operations, when we close our iCloud tabs, does Apple continue to store a history of our browsing?


In a way, forget about the iCloud tabs. How do I erase my browsing history as stored in the cloud by iCloud?

Question marked as Apple recommended

May 26, 2021 11:12 AM in response to teabowl123

Have you tried completely logging out of iCloud on the Mac, shutting down, then restarting, and then logging back in to iCloud?


A more aggressive version of this would involve restarting in Safe Mode, then restarting normally and logging back in to iCloud. Safe Mode clears some caches, which could be "remembering."

Jun 4, 2021 7:14 AM in response to teabowl123

I have a similar issue: I have an iMac, iPhone X and iPad Air 2.

Last week, after I initialised the iPad, suddenly several old iCloud Panels (from the iMac) started to appear on my iPhone and iPad, I am able to delete them on iPhone and iPad only with Safari closed on iMac but, as soon as I open Safari again, the panels also reappear.

I initialised also the iMac and the problem seemed solved but today I have a new persistent iCloud panel (only on the iPad, the iPhone is OK) of a website I opened this morning on the iMac.

Again, I can delete it but when I open Safari on the iMac it reappears almost immediately.

Jun 19, 2021 7:54 AM in response to teabowl123

Ok, so this is what I tried and it seemed to finally work.


Instead of logging out of iCloud from the Mac, I had my iPhone log out of iCloud.


My rationale was that perhaps by having my iPhone log out of iCloud, it would delete all iCloud cache and local caches of iCloud tabs. Then, I re-logged in to iCloud from the iPhone. Now, Safari on the Mac only shows the actual iCloud tabs opened on the iPhone.

Jun 30, 2021 10:17 AM in response to Alex_73

I had this exact issue. Tabs showing as ‘open’ on my iPhone from my iPads safari. This is how I solved it. I went on my iPhone (the device my iPad was reporting had open tabs that weren’t actually open). I turned off safari in the iCloud settings. I went on my iPad and swiped each tab and clicked delete until they were all gone. I waited a while and then turned safari back on on the iPhone settings. They phantom tabs have not shown back up on the iPad and all my devices report the correct tabs now.

Jul 8, 2021 9:41 PM in response to prcdbear1

I have the same issue and have yet to find a fix: My iPad recognizes 20+ old tabs on my iPhone around last November (I can tell because it includes fall recipes and a Black Friday sale).


I’ve tried closing and turning off Safari from iCloud sync on both devices, then I removed all the tabs manually from my “iPhone” through my iPad’s safari, then re-synced my devices. As soon as I reopen Safari on my iPhone, they pop back up again. Quite literally: I can have Safari open on both devices, swipe to close a tab on my iPad’s Safari, and it immediately reopens a moment later.

Jul 8, 2021 9:46 PM in response to Chiksea

I ended up fixing my problem this evening by signing out of iCloud on my Mac, rebooting, then signing back in. It was a total pain, but so far, my Mac cloud tabs have not reappeared on my phone. I noticed also that handoff was also not working properly with my phone/mac when this was happening. Now, everything appears somewhat normal at least for the time being.

Old iPhone iCloud tabs show up in Mac Safari

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