I can’t transfer my data because it keeps on loading in setting up your Apple ID.

I’ve tried resetting my phone multiple times or shutting it down then reseting or the other way around. It won’t work. I tried to put my sim in my old phone and the new one. It used to work but it said my phone needs to be close to my old device and wouldn’t continue so I restarted and now it doesn’t go pass the Apple ID part. I have a iPhone 12 mini and my old phone is a iPhone 6s.

iPhone 12 mini, iOS 14

Posted on May 19, 2021 9:58 AM

Reply
2 replies

May 20, 2021 9:01 AM in response to philemon518

Hello philemon518! Thank you for participating in the Apple Support Communities.


We understand that while trying to set up your iPhone, and transfer data from a previous iPhone to this one, it's stuck at setting up the Apple ID. We'd like to look into this with you to see how we can help.


Do you have an Apple ID already set up? If so, are you using the correct Apple ID email and password to try to sign in? If you're unsure, let's using the following to help with that:


If you forgot your Apple ID


If you forgot your Apple ID password


If this is the reason why it's hanging up at the Apple ID part, this may allow you to progress. Otherwise, let's also make sure we're connected to a strong Wi-Fi connection while setting up your device.


Make it a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t transfer my data because it keeps on loading in setting up your Apple ID.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.