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omara65 Author

Level 1

4 points

Apple ID account disabled

my apple id and itunes account is disabled. i tried to make a new one so i can use my phone entirely but i still cannot download or update any apps. please help i don't understand why

[Email Edited by Moderator]

Posted on May 19, 2021 2:18 PM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on May 19, 2021 2:39 PM

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

Billings and Subscriptions

If necessary, try Twitter

https://twitter.com/AppleSupport.

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Apple ID account disabled

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