update problem

My iPhone 11pro updated last night and now it won't turn on. It is frozen with black screen and apple logo. What should I do?

iPhone 11 Pro, iOS 14

Posted on May 19, 2021 4:12 PM

Top-ranking reply

elcpu

Level 7

31,586 points

Posted on May 19, 2021 4:14 PM

Try this:

https://support.apple.com/en-us/HT201412

View in context

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1 reply

Top-ranking reply

elcpu

Level 7

31,586 points

May 19, 2021 4:14 PM in response to ohhh_livv

Try this:

https://support.apple.com/en-us/HT201412

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