Settings App Crashes on iPadOS 14.5

Hello MagnumP45,

Thanks for reaching out through the Apple Support Communities about those difficulties with your iPad Pro.

Are you also unable to update your iPad Pro to the latest iPadOS 14.5.1 using a computer? The second half of Update your iPhone, iPad, or iPod touch covers that process, for reference.

Are all your apps up-to-date? How to manually update apps on your Apple device

Additionally, you can use the steps from this article to remove your iPad from the Find My service using another device: Remove a device from Find My iPhone on iCloud.com

Hopefully those resources put you on the path to getting this addressed.

Take care.

MagnumP45,

If you haven’t already done so, you can also try that process using another cable or computer.

Additionally, you can attempt to put your iPad Pro into recovery mode, and see if you can update or restore from there. If you can't update or restore your iPhone, iPad, or iPod touch has the steps. Keep in mind that the restore process would erase your iPad Pro, and return it to factory settings.

Should you still be unable to update or restore your iPad, you’ll want to reach out to Apple Support for further assistance: Contact - Official Apple Support

Cheers.

MagnumP45 ,

You can attempt to force restart your iPad to see if it is able to leave recovery mode: Restart iPad

However, since you got two different error codes with two different cables, you would want to consult with Apple about getting your iPad inspected and potentially serviced: Contact Apple Support

Regards.

Hello Apple Support Team,

I get the same message , when I try to update my iPad Pro 12.9 (2n gen) with my Macbook Pro 13". On my Mac, the latest Mac OS is installed. It would be helpful to know, what kind of failure this message is.

Is there a list, where the message and the meaning of it is listed?

Right now, I am doing the second try to update my iPad Pro via my Mac. The Mac now shows, that the USB equipment will be deactivated because of high power consumption.

Nevertheless, the update to iPad OS 14.6 run successful.

This is a strange behavior...

Kind regads

maiemij

as I wrote above, it would be helpful to know what kind of failure it is. A „hardware failure“ can be a needle lost in space :-/

And, by the way, why was my second try to update my iPad Pro 12.9 2nd generation successful? it was exactly the same hardware and nothing was changed.

This will be another mystery that only can be explained Apple internal… poor customer, we let you alone with your problem, but please stay faithful… thank you Apple, for nothing…

So I ended up erasing iPad from find iPhone. Then I did a restore iPad. & then updated the iPad. & just started fresh. It worked. I had a lot of storage & used the same cable. When I initially had called Apple support they were no help. Said it was a software issue. & because my iPad was out of warranty I would just had to buy a new 1. I was really sad😔. But I figured it out n the end… I wish Apple took care of its loyal customers better. My house hold gives them lots of money every year

My iPad has had some difficulties with software updates in the past that required multiple attempts to install, but this week's update has killed it.

Like MagnumP45-

Download, installing--failed. Installing--failed. Installing.......nothing after left plugged into power source for more than 12 hours overnight. Forced restart brings up apple that disappears, then nothing.--no recovery mode screen

So I connected to PC using up-to-date iTunes with multiple cables, multiple restarts--always: downloading, preparing, installing--cannot update. Unknown error (75).

Finally gave up and chose Restore.--repeatedly unable to restore. Unknown error (1100). --no recovery mode screen

I will look into the ramifications of using the erase from find my device on iPhone and see if I can Restore then.

I am getting the same error message over & over. I dnt know what to do.... losing all hope. ugh... HELP

I'm facing the same issue too! got stucked in recovery mode and can't use my iPad at all after i tried updating the software. Apple claimed they can't do anything about it. help!

Yup, it’s really annoying. Apple told me it’s an hardware problem, but this only occurs when I tried to do a software update. Really sad.