Help removing an old corporate email account from my iPhone 11 SV 14.4.2 (AT&T)

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Help removing an old corporate email account from my iPhone 11 SV 14.4.2 (AT&T)

I can't seem to remove an old corporate email account (outlook) on my iPhone 11 (At&t). When I open my outlook app, it's defaulting to the old account on the sign-in screen and thus forcing me to erase the old login and re-type in the new corporate email address every time. That said, the old account isn't showing up any place that I can find to delete it. I've tried every potential solution that I could find via Google, which sources recommend deleting the account using a couple of different steps. Help would be appreciated! Thanks...

Posted on May 20, 2021 10:23 AM

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Answer 1

May 21, 2021 10:50 AM in response to cgeiger555

Howdy cgeiger555,

We see that you're looking for assistance with removing an email account from your iPhone, and we'd like to see how we can help with this.

If you're seeing that this email is showing in the native Mail app on your iPhone, you'll want to go to Settings > Mail, then tap Accounts. Once you're there, tap the Outlook account that is shown and see if you can remove or delete the account from there.

If you're seeing that the email is on a third party app that you downloaded, it may be best that you reach out to the developer of that app for assistance with removing the account. If you're unable to do this, you may be able to delete the app to see if that clears out the accounts registered to get this specific account removed. From there, you could sign back in with the accounts you want registered with the app.

For assistance with contacting the app device, take a look at this resource:

How to contact an app developer

We hope this is able to help.

Cheers!

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Help removing an old corporate email account from my iPhone 11 SV 14.4.2 (AT&T)

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