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Jfrancis1991 Author

Level 1

4 points

Phone call

When Ever I call someone I can hear them but they can’t hear me an phone mute is off. It’s like the mute is stuck on This is on iPhone 12 Pro max it just started to do this

iPhone 12 Pro Max

Posted on May 20, 2021 10:20 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,922 points

Posted on May 21, 2021 1:44 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Phone call

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