Computer not authorised

Why do some music tracks not play when purchased? It says computer not authorised to play when clearly my computer is authorised. I have reauthorised but still keep getting same message??

Posted on May 21, 2021 6:35 AM

Similar questions

Recently purchased song won't play. A single track on a recently purchased album from iTunes won't play because "This computer is not authorized to play it". But the rest of the album plays fine, yet iTunes prompts me to reauthorize my computer with my login info, so I do, but it still won't play. It tells me the computer already had authority. What gives?
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This computer is not authorised to play... I bought this album as you do. It got downloaded and everything but when it comes to track it won’t play it... it brings the message: this computer is not authorised to play.... would you like to authorise it? I put the Apple ID and Password, then authorise and I get a message that the computer has been previously authorised... song still doesn’t play. Anyone there cane help please? It is really annoying. many thanks
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Computer Not Authorized The screen below is infuriating. I can't play songs 2, 3, 4, or 5. I have seen support complaints about this problem going back to at least 2013. Why hasn't this been fixed permanently? Notice it says "Purchased" in the top left corner.
503 1

2 replies

Niel

Community+ 2025

Level 10

741,173 points

May 21, 2021 6:43 AM in response to Oll08

Those are bad downloads. Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

(198420)

Oll08 Author

Level 1

8 points

May 21, 2021 7:11 AM in response to Niel

Thank you for your helpful advise, it has resolved the problem

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Computer not authorised

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