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IPad Pro Stuck and won’t turn off

Its stuck on Apple logo. Hard reset just brings it back to the same screen. It wont turn off and it won't load. iTunes is gone so none of those suggestions work. What would someone do even if iTunes was still around but they didn’t have a computer? I really need help guys.

Posted on May 21, 2021 11:55 PM

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Question marked as Top-ranking reply

Posted on May 22, 2021 12:26 AM

If you've already tried (to no avail) to perform correctly a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


see this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider.

Regards

Giulio


1 reply
Question marked as Top-ranking reply

May 22, 2021 12:26 AM in response to lenore7283

If you've already tried (to no avail) to perform correctly a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


see this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider.

Regards

Giulio


IPad Pro Stuck and won’t turn off

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