New Mac Mini M1 Chip – Issue with Zoom screen share

On my old 27" iMac I could share screen and livestream on YoutTube and the Zoom controls were not visible/neither were apps as I scrolled through to another application. Now, when I do the same on the M1 Mac Mini I get black blobs where the Zoom controller is and also shows App icons. Is this an issue with Big Sur, Zoom or the M1 Mac Mini. Screengrabs attached to show the issue.


Thanks in advance for any fix.

Posted on May 22, 2021 11:31 AM

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5 replies

May 23, 2021 12:46 PM in response to woolardhome69

woolardhome69,


Thank you for these additional details. We'd like to see if there are other steps that we can perform to isolate the issue.


Are there any other apps in which the controls are not displaying correctly?

Have you had the chance to try a different known-good network when performing the task? We ask because you are performing tasks that both require a strong and stable internet connection.


Please keep us posted.




Take care!

May 23, 2021 11:05 AM in response to woolardhome69

Hi woolardhome69,


Thank you for giving us the chance to assist you with your Mac mini. You can count on us to do our best to assist you or get you pointed in the right direction.


We understand that your Zoom controls are not displaying as expected when sharing your screen and live streaming. The article below may help.

Have you had the chance to check if the issue persists on a different user account? The article below can help if you do not have any other user account to test with.

Set up users, guests, and groups on Mac


Also, are you using the Zoom app or a web browser?

Please keep us posted.




Take care!

May 23, 2021 1:43 PM in response to judysings

Currently not experiencing any other issues. Only the Zoom issue where blocks show (as in screen grab, that is basically a Zoom window to the right and the Zoom controls above) and when scrolling through Apps, neither of which were present using iMac and Mojave.


I use a wired ethernet connection with a 150mbps download and 30mbps upload when using Zoom as I previously did.


Thanks

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New Mac Mini M1 Chip – Issue with Zoom screen share

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