How to change Incorrect Apple ID in Apple Store

Question

Norm Harris Author

Level 1

78 points

How to change Incorrect Apple ID in Apple Store

The Apple Store on my iMac indicates I have an update.

I go to the store and select Update All.

It presents a dialog box with the password field active.

However the Apple ID field that is inactive (faint grey) shows my wife's Apple ID.

#1 Can I find out how my wife's ID got there?

#2 Though it shows that I'm signed into the Apple Store with my Apple ID, it presents this dialog box with my wife's. And if I sign out of the store and sign back in the same thing happens. Really weird.

I decided to click on the "forgot Apple ID or password". It asked me to confirm all my account info including credit card and then said they would inform me in a couple of days. Very odd.

Any suggestions?

Thank you.

iMac 27″, macOS 10.14

Posted on May 23, 2021 8:49 AM

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Answer 1

Norm Harris Author

Level 1

78 points

May 23, 2021 9:23 AM in response to Niel

Thank you. Very helpful.

However, it now presents me with a different problem.

The Apple Store is trying to update an application that is on my wife's CCC backup on my external drive. That drive holds our daily clones.

I need to find a way to stop the Apple Store from searching on other than my internal HD. Hmmmm. Suggestions appreciated.

Thanks again.

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Answer 2

Norm Harris Author

Level 1

78 points

May 23, 2021 10:33 AM in response to Niel

Thanks Niel.

Norm is having a bad day. ;) LOL

I always set the Privacy list to exclude the partitions of my external hard drive. But for some reason and I realize why, my wife's computer's partition was not selected. I upgraded her OS and needed to reselect it.

Thank you for the help. You're good! ;) LOL

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