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malware/virus

i got infected from downloading fake flash player, so when i type in something on GOOGLE it sends me to yahoo. So i searched how to get rid of it. The website said that i had been infected and offered me a free combo cleaner download. Is that safe?

MacBook Pro 13″, macOS 10.15

Posted on May 23, 2021 9:43 AM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2021 10:08 AM

Personally I wouldn't use "combo cleaner" .


  1. Remove adware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.


  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


Reboot the Mac

Malware Removal Tool

Should malware make its way onto a Mac, macOS also includes technology to remediate infections. The Malware Removal Tool (MRT) is an engine in macOS that remediates infections based on updates automatically delivered from Apple (as part of automatic updates of system data files and security updates). MRT removes malware upon receiving updated information, and it continues to check for infections on restart and login. MRT doesn’t automatically reboot the Mac.

https://support.apple.com/guide/security/protecting-against-malware-sec469d47bd8/web

2 replies
Question marked as Top-ranking reply

May 23, 2021 10:08 AM in response to leelee193

Personally I wouldn't use "combo cleaner" .


  1. Remove adware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.


  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


Reboot the Mac

Malware Removal Tool

Should malware make its way onto a Mac, macOS also includes technology to remediate infections. The Malware Removal Tool (MRT) is an engine in macOS that remediates infections based on updates automatically delivered from Apple (as part of automatic updates of system data files and security updates). MRT removes malware upon receiving updated information, and it continues to check for infections on restart and login. MRT doesn’t automatically reboot the Mac.

https://support.apple.com/guide/security/protecting-against-malware-sec469d47bd8/web

malware/virus

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