OS 14.5.1 won't connect to Apple Watch

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Level 1

8 points

OS 14.5.1 won't connect to Apple Watch

Hi.

I have just updated to 14.5.1 and have the same issue as previous postings. My phone requested that I update my watch software, which I did. When this was completed I began the synching process but was then asked by the phone to update the watch software. I began this but the phone then repeatedly says there is an internet connection or there a software reconnection has failed.

Because I can't see get access to the watch I can't delete its settings, as suggested by earlier Apple technical support.

I can't see any threads that answer this question and would be very grateful for solid experience. My next step will be to go back to my physical back up and downgrade to my previous system, if possible, and then upgrade my software and reconnect watch.

Hugh (New Zealand)

iPhone SE, iOS 12

Posted on May 23, 2021 2:13 PM

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Answer 1

Physicus Author

Level 1

8 points

May 24, 2021 3:03 PM in response to better_half

Hi.

Good answer.

I wasn't able to update directly from the watch but beginning that sequence seemed to break the logjam and my phone then connected and reinstalled an updated system. To do this I turned my watch on and off several times and then selected the i icon on the watch and took it as far as I could.

All working now. Thanks for your swift response.

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Answer 2

May 23, 2021 10:02 PM in response to Physicus

Hi Hugh,

Try updating the watch directy without the iPhone. The problem you describe typically happens when the installed watchOS is lagging behind a few more versions. Anyways, hopefully that second option will work for you:

Or update directly on your Apple Watch

Update your Apple Watch - Apple Support

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Answer 3

May 24, 2021 8:11 PM in response to Physicus

Most welcome, great to hear it worked thru now. I now wonder if you happened to even get 7.5 installed, or is that next in the pipeline? That is a smaller update and seems to go in without too much trouble.

watchOS 7.5 includes new features, improvements, and bug fixes:

Access to subscription content in the Podcasts app
Apple Card allows members to track expenses, manage spending, and build credit together with a Family Sharing group
Support for the ECG app on Apple Watch Series 4 or later in Malaysia and Peru
Support for irregular heart rhythm notifications in Malaysia and Peru

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OS 14.5.1 won't connect to Apple Watch

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