You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my storage taking so long when I purchased 50GB and it still is at 32GB? Did it not work if so can I get my dollar back.

Update it won’t let me upload the pictures but I still need help.


Ps… this happens to a lot of people I hear and that’s actually not all that great because it’s really sad to not get what you paid for even if it’s just 0.99$

So email me please with answers (APPLE) I expect news in 3 to 5 business days please and thank you.

EMAIL:

***@icloud.com

***@gmail.com

(I don’t have space so can’t receive emails from iCloud)


[Email Edited by Moderator]

Posted on May 23, 2021 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2021 11:59 PM

The extra storage you bought is in iCloud. To use it you need to move data from your phone.

Go to Settings, General, iphone storage, show all recommendations and take action such as optimising storage or turning on iCloud photos

1 reply

Why is my storage taking so long when I purchased 50GB and it still is at 32GB? Did it not work if so can I get my dollar back.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.