You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari not showing cookie banner on some websites

On some websites Safari is not showing the cookie banner / notification which makes the site unusable. For example https://www.mit-dem-rad-zur-arbeit.de/

I disabled my AdBlocker with no effect.


Here you can see the banner but it is empty. Sometimes there is just a gray layer on top of the page.


When I open websites like this one in Firefox/Chrome/Brave Browser, the banner is working correctly. Is there a way to fix this?

Posted on May 24, 2021 5:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2021 6:03 AM

This alert?


Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

2 replies
Question marked as Top-ranking reply

May 24, 2021 6:03 AM in response to ghjklöä

This alert?


Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

May 24, 2021 6:08 AM in response to dominic23

dominic23 wrote:

This alert?
https://discussions.apple.com/content/attachment/9c7a40dd-0d43-40cf-a3ae-7f0a60748dea

Yes thats the one. This is how it looks for me:


Funny thing is, I went back to the page to create the screenshot and it suddenly worked. Suspecting my AdBlocker but I do not get consistent results.. I will try all the stuff you posted as a solution though. Thank you!

Safari not showing cookie banner on some websites

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.