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Apple TV 3 - connecting to the ITunes Store issue

Hi,


My Apple TV 3rd Gen is working fine.

Yet, when we want to get access to the iTunes store to download other apps, we put the Apple ID to connect.


Then we enter the password, it is asking us to put again the password with the digital code added, which we do.

Yet it is never able to connect to the ITunes store, despite our many trials.


I thank you for any help


Posted on May 24, 2021 8:48 AM

Reply
1 reply

May 24, 2021 9:17 AM in response to calfTV

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

Apple TV 3 - connecting to the ITunes Store issue

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