how can i fix this

i can’t redeem my apple music code, it says i have reached the limit. what can i do?

iPhone 11, iOS 14

Posted on May 24, 2021 11:33 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2021 6:08 PM

miguelr18.


We appreciate your patience. Knowing that the promotion came from Best Buy helped us find the specifications for their Apple Music promotion. It looks like the offer may be for new Apple Music subscribers only. Check the “Specifications” section of your card here:


Apple Free Apple Music for 6 months (new subscribers only) - Best Buy


This means that you won’t be eligible to redeem the code if you are now (or ever have been) subscribed to Apple Music. If you have any questions about the code, you should see a "Chat Now" option to get in touch with Best Buy support on that page.


Warmest Regards.

3 replies
Question marked as Top-ranking reply

May 26, 2021 6:08 PM in response to miguelr18

miguelr18.


We appreciate your patience. Knowing that the promotion came from Best Buy helped us find the specifications for their Apple Music promotion. It looks like the offer may be for new Apple Music subscribers only. Check the “Specifications” section of your card here:


Apple Free Apple Music for 6 months (new subscribers only) - Best Buy


This means that you won’t be eligible to redeem the code if you are now (or ever have been) subscribed to Apple Music. If you have any questions about the code, you should see a "Chat Now" option to get in touch with Best Buy support on that page.


Warmest Regards.

May 25, 2021 5:51 PM in response to miguelr18

Hello, miguelr18.


Thank you for posting in Apple Support Communities. We understand that you’re experiencing an issue redeeming a code in your Apple Music, and we want to make sure we fully understand.


What type of card are you attempting to redeem? Is it possible that the code you are using has already been redeemed? 


This article may help:

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If not, tell us more.


What type of code will are you attempting to redeem?

Have you redeemed these types of codes before?


Warmest Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how can i fix this

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.