Mouse scroll wheel stopped working in macOS 11.4

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Level 1

11 points

Mouse scroll wheel stopped working in macOS 11.4

I just upgraded my iMac to Big Sur 11.4, and the scroll wheel on my mouse has stopped working completely. I was on Big Sur 11.3.1 before, and it was working fine.

I do use USB Overdrive to make some of the extra buttons work, but even if I remove this and restart the computer, it doesn't work. Interestingly, USB Overdrive does register "Mouse Up" and "Mouse Down" events in the preferences pane, so it seems like the signal from the mouse is working okay.

I've also tried reseting PRAM/NVRAM and SMC, doesn't help.

Any other suggestions?

iMac Line (2012 and Later)

Posted on May 25, 2021 7:02 AM

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Answer 1

Best reply

jefstead

Level 1

9 points

May 25, 2021 12:30 PM in response to jefstead

FYI - I saw a thread on Reddit with others having the same issue. I installed USB Overdrive and the scrolling now works as expected.

macOS Big Sur 11.4 Release Megathread : MacOS (reddit.com)

USB Overdrive – Take full advantage of any USB or Bluetooth mouse, keyboard, trackball, joystick or gamepad.

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Answer 2

Mikesmbr

Level 1

8 points

Jun 11, 2021 1:53 PM in response to Greg Hinch

I have the same problem with the same version (11/06/2021).

My usb-mouse wheel stopped working after the update for BigSur 11.4.

I also think that Apple should fix this. I should not have to rely on third-party drivers for this.

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Answer 3

Greg Hinch Author

Level 1

11 points

May 31, 2021 5:56 AM in response to jefstead

Looks like the latest USB Overdrive update fixed it

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Answer 4

jefstead

Level 1

9 points

May 25, 2021 8:57 AM in response to Greg Hinch

I have the same issue on my MacBook Pro with M1 processor. I have tried multiple external mice and the scroll wheel up/down no longer works since the update to 11.4

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Answer 5

May 31, 2021 5:53 AM in response to Greg Hinch

Yep it just stopped working - no way of recovering scroll wheel functionality.

Obviously they had the work experience kid working on this update...

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Answer 6

May 31, 2021 6:09 AM in response to Greg Hinch

USB Overdrive is not a fix - Apple needs to fix it in the OS surely.

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Answer 7

Greg Hinch Author

Level 1

11 points

May 31, 2021 11:25 AM in response to Toby Bridson

it did turn out to work for me - albeit very poorly - with the old version of USB Overdrive removed. So I think that was at least part of them problem (for me).

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Answer 8

Alf2001

Level 1

22 points

Jun 7, 2021 2:48 PM in response to Greg Hinch

I wasted nearly an entire afternoon trying to figure out the problem and just found your post so THANKS!!! And yes, the latest version, USB-Overdrive-50b7.dmg, fixed the problem.

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Mouse scroll wheel stopped working in macOS 11.4

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