Iphone 12 promax brightness dim issue

my iPhone 12 pro max automatically many times while I’m using it suddenly the brightness goes down even though The auto brightness options are all manual. the screen gets back to its normal brightness after some time. Please help me to get rid of this problem as I have tried all options available within the settings related to the brightness

iPhone 12 Pro Max, iOS 14

Posted on May 25, 2021 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2021 9:41 AM

Hi there Madinewala,


Thanks for joining us in Apple Support Communities! We understand the display of your iPhone 12 Pro Max is dimming unexpectedly although you have Auto-Brightness turned off in Settings > Accessibility > Display & Text Size. We're glad you're here, and we can provide some guidance.


When this happens, your iPhone may be getting too warm.


"If your device gets too warm


If the interior temperature of the device exceeds the normal operating range, the device will protect its internal components by attempting to regulate its temperature. If this happens, you might notice these changes:


  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features."


Have a look at this support article to learn more:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures


We hope this information is helpful. Don’t hesitate to let us know if you have any more questions.


Take care.

1 reply
Question marked as Top-ranking reply

May 26, 2021 9:41 AM in response to Madinewala

Hi there Madinewala,


Thanks for joining us in Apple Support Communities! We understand the display of your iPhone 12 Pro Max is dimming unexpectedly although you have Auto-Brightness turned off in Settings > Accessibility > Display & Text Size. We're glad you're here, and we can provide some guidance.


When this happens, your iPhone may be getting too warm.


"If your device gets too warm


If the interior temperature of the device exceeds the normal operating range, the device will protect its internal components by attempting to regulate its temperature. If this happens, you might notice these changes:


  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features."


Have a look at this support article to learn more:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures


We hope this information is helpful. Don’t hesitate to let us know if you have any more questions.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 12 promax brightness dim issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.