Resetting computer to factory setting

When I press and hold command and r, nothing happens. What should I do?

MacBook Pro 13″, macOS 10.14

Posted on May 25, 2021 11:32 AM

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Question marked as Top-ranking reply

Posted on May 25, 2021 11:48 AM

How to erase your Intel-based Mac - https://support.apple.com/HT208496


Is this part of a bigger problem with your computer starting up?


Try some of the other startup keys listed in these documents:

About macOS Recovery [Intel] - https://support.apple.com/HT201314

How to reinstall macOS from macOS Recoveryhttps://support.apple.com/HT204904


1 reply
Question marked as Top-ranking reply

May 25, 2021 11:48 AM in response to campcollins

How to erase your Intel-based Mac - https://support.apple.com/HT208496


Is this part of a bigger problem with your computer starting up?


Try some of the other startup keys listed in these documents:

About macOS Recovery [Intel] - https://support.apple.com/HT201314

How to reinstall macOS from macOS Recoveryhttps://support.apple.com/HT204904


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Resetting computer to factory setting

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