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Level 1

4 points

Resetting computer to factory setting

When I press and hold command and r, nothing happens. What should I do?

MacBook Pro 13″, macOS 10.14

Posted on May 25, 2021 11:32 AM

Top-ranking reply

Level 10

418,855 points

Posted on May 25, 2021 11:48 AM

How to erase your Intel-based Mac - https://support.apple.com/HT208496

Is this part of a bigger problem with your computer starting up?

Try some of the other startup keys listed in these documents:

How to reinstall macOS from macOS Recoveryhttps://support.apple.com/HT204904

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