Question:Q:Recognizing phone number with and without international prefix

Like just about every large company Apple has both formal technical support and an area where users can discuss technical issues with other users. And, like all of those other companies, Apple does not participate in any significant way in the user-to-user discussions, as that might inhibit the free flow of ideas. The formal name of this area is Apple Support Communities. The “Communities” should be a giveaway that this isn’t a formal support site. And if that doesn’t, the site itself is https://discussions.apple.com. The “discussions” is another giveaway.

Apple’s formal support can be reached several ways:

• Click on “Get Support” at the top of this page
• Go to https://getsupport.apple.com

Note that both of the above have options to receive a callback or chat

• Install the Apple Support app on your iPhone or iPad
• Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
• Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
• Find an Apple store or Apple partner service provider→https://apple.com/retail
• DM @AppleSupport on Twitter
• You can also provide feedback to Apple at https://apple.com/feedback

Go to Settings/Phone and turn on

freddoz wrote:

The existing thread (with same title) is old and yet all answers DO NOT provide a solution.

Hello Apple support, anyone at home ?

No, not here. This is a USER-TO-USER technical support forum. No one from Apple is here in this forum. If you want to talk to Apple use the Get Support link at the top of this page.

urely apple can provide its customers with an endorsed solution from their tech department...shared on a thread.

This issue of iOS separating internationally formatted numbers vs those who have no int. prefix means that when sms is received, the name is unknown and just shows the number itself.

You could go to Settings/Phone and turn on turn on Dial Assist.