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sarahclawson Author

Level 1

4 points

having trouble downloading itunes

I need to download itunes to factory reset my son's iphone. Having trouble downloading itunes. Any alternatives?

MacBook Air 13″, macOS 10.12

Posted on May 26, 2021 9:13 AM

Top-ranking reply

Demo

Level 10

166,621 points

Posted on May 26, 2021 9:17 AM

There are no alternatives unless your Mac is running Catalina or Big Sur. If that’s the case, then you restore via the Finder since those Mac versions no longer have iTunes.

iTunes should already be on your Mac if your are running 10.12.

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