Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

having trouble downloading itunes

I need to download itunes to factory reset my son's iphone. Having trouble downloading itunes. Any alternatives?


MacBook Air 13″, macOS 10.12

Posted on May 26, 2021 9:13 AM

Reply
Question marked as Best reply

Posted on May 26, 2021 9:17 AM

There are no alternatives unless your Mac is running Catalina or Big Sur. If that’s the case, then you restore via the Finder since those Mac versions no longer have iTunes.


iTunes should already be on your Mac if your are running 10.12.

1 reply

having trouble downloading itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.