the requested URL was not found on this server

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the requested URL was not found on this server

All music in my library, except the ones from Apple Music subscription, and music downloaded, cannot be played on my iOS devices(iPhone, iPad and Apple TV). An error appears "the requested URL was not found on this server". Spent close to two hours on a chat with an Apple tech. We troubleshoot everything that they could think of. And it's not my internet or wifi connection, all my music can be played on my MacBook. I'm sure there must be a glitch that will fix itself...so far I haven't had any problems with Apple Music in 2021. But it had to start at some point; every year, at least once or twice there's an issue. Anyone with the same same problem?

iPhone 11 Pro Max

Posted on May 26, 2021 9:02 PM

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Answer 1

May 28, 2021 6:46 AM in response to lucblanchet

Have the same issue. Only thing I have been doing differently is I played around with some Shortcuts involving Music commands. Updated to new iOS, everything got fixed, Shortcuts worked and Music app worked again, but this morning having the same issue as before.

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Answer 2

Jun 10, 2021 11:59 AM in response to sylvain58

Hi sylvain 58, I have *exactly* the same problem. This morning I made and ran a Music Shortcut which constructed a playlist. Since then, a random selection of tracks in my library have been giving a "the quested URL was not found on this server" error when I attempt to stream them (if played from a playlist) or simply not playing (if played from the Library directly).

Interestingly this doesn't just affect the iPhone on which the playlist was created, it also affects my iPad, on exactly the same tracks.

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Answer 3

Jun 10, 2021 12:05 PM in response to Sockatume

I should add, if I download a track it then becomes playable, but if I delete it, then it's still unstreamable

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the requested URL was not found on this server

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