Unable to Set Up Apple Pay because of 2 Factor Authentication

I’m using an iPhone 6 until my broken iPhone 11 is replaced. I’m unable to set up Apple Pay on the iPhone 6 because the 2 Factor Authentication is asking for the password from an old iPhone and I don’t remember it. It’s been a week and I can’t finish setting up the phone. How can I turn the 2 Factor Authentication off?

iPhone 6, iOS 12

Posted on May 27, 2021 3:27 AM

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Question marked as Top-ranking reply

Posted on May 27, 2021 8:40 AM

From the article below. If it has been on longer than 2 weeks, you can't turn it off. 


Can I turn off two-factor authentication after I’ve turned it on?


If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.


Apple ID -Two-factor authentication.       

1 reply
Question marked as Top-ranking reply

May 27, 2021 8:40 AM in response to SarahMcD1976

From the article below. If it has been on longer than 2 weeks, you can't turn it off. 


Can I turn off two-factor authentication after I’ve turned it on?


If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.


Apple ID -Two-factor authentication.       

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Unable to Set Up Apple Pay because of 2 Factor Authentication

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