Apple Pay restricted

My Apple Cash is restricted and I need to verify my identity

iPhone 11 Pro Max, iOS 14

Posted on May 27, 2021 9:26 AM

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Question marked as Top-ranking reply

Posted on May 27, 2021 1:28 PM

If your Apple Pay Cash account is restricted or locked, click here --> https://support.apple.com/HT207932


Click on this link to learn about 'Identity verification for Apple Card or Apple Cash' --> https://support.apple.com/HT207887

"To protect your account, you might be asked to verify your identity when using Apple Cash or applying for Apple Card."



"Why you'll be asked for your personal data

Person to person payments and the Apple Cash card are services provided by Green Dot Bank, member FDIC, a regulated financial institution. Green Dot Bank is required by federal law to verify the identity of its customers.

To verify your identity, Green Dot Bank will request social security numbers and other personal information to ensure that customers are eligible to use the service."

1 reply
Question marked as Top-ranking reply

May 27, 2021 1:28 PM in response to Christine_178

If your Apple Pay Cash account is restricted or locked, click here --> https://support.apple.com/HT207932


Click on this link to learn about 'Identity verification for Apple Card or Apple Cash' --> https://support.apple.com/HT207887

"To protect your account, you might be asked to verify your identity when using Apple Cash or applying for Apple Card."



"Why you'll be asked for your personal data

Person to person payments and the Apple Cash card are services provided by Green Dot Bank, member FDIC, a regulated financial institution. Green Dot Bank is required by federal law to verify the identity of its customers.

To verify your identity, Green Dot Bank will request social security numbers and other personal information to ensure that customers are eligible to use the service."

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Apple Pay restricted

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