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ksnyder0721 Author

Level 1

4 points

My Apple watch activity is not working properly

Good Morning,

I have looked through all the forums and tried restarting both my phone and watch, signing out of my apple cloud account and back in, disconnecting my phone and watch and resyncing, updating both devices and my watch still wont give me point for my activities. It is currently frozen at 108 point for the day and yesterday it from at 300 and something. I am not sure what to try or what is happening. The other girl in my competition is getting her point and they are updating just fine. Please help me, I feel like I have tried it all!

Thanks!

Apple Watch Series 5, watchOS 7

Posted on May 28, 2021 7:32 AM

Top-ranking reply

better_half

Level 6

8,125 points

Posted on May 28, 2021 10:35 PM

Check that all the relevant settings are correct in here:

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

If that is not helping, I would go ahead and unpair and re-pair the watch with your iPhone. That will bring back factory level settings and behaviour, while keeping your apps and data intact. You can start that process from here:

Unpair and erase your Apple Watch - Apple Support

Good luck, let us know how it goes!

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My Apple watch activity is not working properly

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