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why cant i update my payment information to my mastercard

Why Cant I update my payment information , its not accepting my mastercard and comes up with the message 'This payment method can not be used with the itunes store. Try again using another payment method'



Posted on May 29, 2021 6:46 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2021 11:40 PM

Hi mattdanwade,

Welcome to the Apple Community, where some of us do our best to help each other.


Wondering where you tried to update your payment information ?

For the App Store and iTunes etc., your card may not be listed in your Apple ID account


Apple has a support articles that may be of help to you:

Change, add, or remove payment methods in Apple ID

https://support.apple.com/en-us/HT205583


Payment methods that you can use with your Apple ID:

(Scroll down to find your country)

https://support.apple.com/en-au/HT202631


This is a link to the Apple ID log-in, where you might be able to update the payment information:

Apple ID Log-in:

https://appleid.apple.com/


OR


If it is Apple Pay ?


Manage your Apple Pay account:

https://support.apple.com/en-us/HT209228


Manage the cards that you use with Apple Pay

https://support.apple.com/en-us/HT205583


Hope this helps you :)

1 reply
Question marked as Top-ranking reply

May 29, 2021 11:40 PM in response to mattdanwade

Hi mattdanwade,

Welcome to the Apple Community, where some of us do our best to help each other.


Wondering where you tried to update your payment information ?

For the App Store and iTunes etc., your card may not be listed in your Apple ID account


Apple has a support articles that may be of help to you:

Change, add, or remove payment methods in Apple ID

https://support.apple.com/en-us/HT205583


Payment methods that you can use with your Apple ID:

(Scroll down to find your country)

https://support.apple.com/en-au/HT202631


This is a link to the Apple ID log-in, where you might be able to update the payment information:

Apple ID Log-in:

https://appleid.apple.com/


OR


If it is Apple Pay ?


Manage your Apple Pay account:

https://support.apple.com/en-us/HT209228


Manage the cards that you use with Apple Pay

https://support.apple.com/en-us/HT205583


Hope this helps you :)

why cant i update my payment information to my mastercard

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