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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My AirPods case is not charging.

My AirPods case is not charging.


[Re-Titled by Moderator]

Posted on May 30, 2021 4:40 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 6:34 AM

hi, try to reset your AirPods case:

  • Press and hold the setup button on the back of your case
  • Let go of the button when the status light flashes amber, then flashes white
  • The battery case should charge now.


If this doesn't work try cleaning the connecter:

  • Get a static brush or toothpick
  • Scrape the dirt out
  • Connect your lightning cable to the case and it should charge. Also change the cable and the charging brick, use a genuine apple certified one.


Good luck

3 replies
Question marked as Top-ranking reply

May 30, 2021 6:34 AM in response to eisha274

hi, try to reset your AirPods case:

  • Press and hold the setup button on the back of your case
  • Let go of the button when the status light flashes amber, then flashes white
  • The battery case should charge now.


If this doesn't work try cleaning the connecter:

  • Get a static brush or toothpick
  • Scrape the dirt out
  • Connect your lightning cable to the case and it should charge. Also change the cable and the charging brick, use a genuine apple certified one.


Good luck

My AirPods case is not charging.

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