How do you change your payment card when you have an active subscription?

Hey dolfina,

It appears you're either trying to change to a different payment method or edit your current payment method. You can see how to change or add a new payment method by following the steps in this article: Change, add, or remove Apple ID payment methods 

This section from the above article might be particularly helpful:

"If you can't edit your payment information

Try updating to the latest version of iOS or iPadOS or macOS.

If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID."

Take care!

dolfina,

Thank you for letting us know. To confirm, are you trying to remove a payment method in the Apple Wallet app or somewhere else? We want to make sure we fully understand what's going on.

If you have an active subscription that is stopping you from changing or removing payment methods, you can see how to manage those here: How to cancel a subscription from Apple

Best wishes.