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How to fix message notifications on Mac no longer including sender's name.

The sender's name used to be included when I got a message notification on my Mac. This is has no longer been the case for some time now. I was hoping the latest Big Sur update would fix this, but it has not. Any suggestions?

MacBook Air

Posted on May 30, 2021 1:39 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 2:06 PM

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to nearly twice as long as a normal boot as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


3 replies
Question marked as Top-ranking reply

May 30, 2021 2:06 PM in response to Kluunsi

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to nearly twice as long as a normal boot as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


How to fix message notifications on Mac no longer including sender's name.

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