You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPHONE 12 PRO CAN'T CONNECT TO WIFI 5ghz

My Iphone 12pro can't connect to 5ghz wifi. We have no issues on other devices. Just on my 12pro. Please help. Thank you.

iPhone 12 Pro, iOS 14

Posted on May 30, 2021 7:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 8:48 PM

MochaliTzus Said:

"IPHONE 12 PRO CAN'T CONNECT TO WIFI 5ghz: My Iphone 12pro can't connect to 5ghz wifi. We have no issues on other devices. Just on my 12pro. Please help. Thank you."

-------


What to Try:

A. Enable Cellular:

On your iPhone...

  1. Go to: Settings
  2. Tap: WiFi so that it is green.


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power On: the iPhone
  8. Try this Once More


In neither work...



C. Contact your Carrier:

Is this service available in your area? Ask you carrier for assistance with it not connecting, as they provide the service.

1 reply
Question marked as Top-ranking reply

May 30, 2021 8:48 PM in response to MochaliTzus

MochaliTzus Said:

"IPHONE 12 PRO CAN'T CONNECT TO WIFI 5ghz: My Iphone 12pro can't connect to 5ghz wifi. We have no issues on other devices. Just on my 12pro. Please help. Thank you."

-------


What to Try:

A. Enable Cellular:

On your iPhone...

  1. Go to: Settings
  2. Tap: WiFi so that it is green.


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power On: the iPhone
  8. Try this Once More


In neither work...



C. Contact your Carrier:

Is this service available in your area? Ask you carrier for assistance with it not connecting, as they provide the service.

IPHONE 12 PRO CAN'T CONNECT TO WIFI 5ghz

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.