Apple Music not updating play count on Airplay?

So ever since the latest update of Big Sur(11.4) my Apple Music is not updating playcounts to my Sonos system over airplay. It updates playcounts when played from the laptop speakers, but not over Airplay. This is particularly annoying as I am trying to listen to songs that have few plays.


I saw this problem back in a 2018 discussion, but has anyone found a fix? Or is this just another Bug that Apple will likely not fix anytime soon? I'm on a 2019 Macbook.


https://discussions.apple.com/thread/8457333?page=1



Any thoughts?




MacBook Pro (2020 and later)

Posted on May 31, 2021 5:16 PM

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Posted on Jun 26, 2021 4:38 PM

I have been having this problem on my iMac (macOS Big Sur 11.4, Music 1.1.5.74) for a long time, very frustrated that play count was not updating when I was playing music from my iMac and using the connected HomePod speakers.


After reading some of the threads here which mentioned airplay, I decided to try playing music to the computer speakers and not using airplay. Sure enough, play counts now update. In fact, if I play the music selecting my computer as the audio output in Music, and then on my computer sound settings I select the HomePod speakers, I can get the sound to the speakers and the play count is now updated.


It seems like an unnecessary work-around but may be worth trying for others who are having this same problem, until Apple fixes an apparent problem with the Music app itself.

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53 replies

Jun 17, 2021 8:05 PM in response to BlueEyedSoulMan

I'm having the same issue. I have been attempting to listen to every song in my library in alphabetical order by song title. This non counting of plays just started last week (I thing coinciding with whatever the latest system update was). I do most of the listening of songs in Apple Music through Airplay, but it will only recognize that the song played in the count if I listen through the computer speakers. I've even tried listening on both the computer speakers and airplay simultaneously, but it doesn't register that way either. Why is this suddenly an issue? If this is not fixed, it might finally be the issue that makes me abandon Apple Music/Itunes for another platform.

Jun 25, 2021 5:03 PM in response to Lance Wilcox

I'm confused as to what the point of this support is. Are we all just piling on with our complaints, yet basically screaming into the void? Or is there actual tech support that might actually address the issue(s)? Obviously they have screwed something up that prior to the latest update worked just fine. So they just need to tell us that a patch for this issue will be included with a future update.


Hello? Apple??? Is this thing on????

Jun 30, 2021 2:05 PM in response to dunderhead

Airfoil is great. There was a definite need for it before Airplay 2 was introduced. Less of a need for it now. However, the OS interface is a little better than Apple Music because you can airplay to zones (e.g. downstairs/upstairs) more easily.


From the phone the Airfoil app can manipulate speaker volumes. I believe it can select music but not as well as the Apple Remote app so I find myself using two apps.

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Apple Music not updating play count on Airplay?

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