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Silkie_Kia Author

Level 1

4 points

I bought a iPhone 6 and the previous owner wont unlock it.

I bought a IPhone 6 off someone and when i ask them to unlock it they said the forgot the user and password.

iPhone 6s

Posted on May 31, 2021 6:04 PM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on May 31, 2021 6:21 PM

Unless they can remove the phone from their account, the phone is worthless. Apple won't unlock it for you.

See if they can recover the ID/password. Use every email address they can think of.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Apple ID - Find

If they forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if they can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password

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I bought a iPhone 6 and the previous owner wont unlock it.

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