Iphone 7 Microphone not working, iOS 14.6

Recently I just updated to iOS14.6 and my microphone has stopped working. I search around the community and realized it is a common issue.....


I tried many ways to test it, fix it and still not working.... Anyone is still facing the same issue after the updates?


Thank You

iPhone 7, iOS 14

Posted on Jun 1, 2021 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2021 10:46 AM

It isn't due to the update, the update just revealed the symptoms from the Audio IC chip having failing connections to the logic board. You can either pay to do an out-of-warranty replacement of your iPhone or you can locate a competent 3rd party repair site that can do board level soldering. They should re-ball 4 connections between the Audio IC and the logic board which will remedy the situation. If you go this route Apple may refuse future service on that phone but that really should not be an issue. Your other item is to buy a new iPhone at the Apple Store and trade it in.

68 replies

Jun 13, 2021 9:09 AM in response to deggie

I hope this ends this discussion, but since you asked: “Not a real statistics buff are you?” I’m not sure that’s anything but an insult.


As a retired scientist who wrote publications using statistics to strengthen an argument, I’m pretty well aware of statistics. You just tossed your comment/question out without any facts in this area. In the future, you might want to not speak about topics that you have no knowledge on (my familiarity with statistics) and which are irrelevant to the topic (14.6 & the loss of mic functionality).


Otherwise, I will say that you are familiar with the topic, but only added opinions and not scientifically tested hypotheses.

Jun 28, 2021 4:56 AM in response to 7PlusUserSince2017

I have the same problem since IOS 14.6 upgrade and just got back from Genius Bar who told me exactly the same sentences than what you wrote. Looks like they are trained to tell the same non sense talk to everyone. The worst thing is that they are pretty aware of this problem but persist to say it is not coming from iOS 14.6 whereas most of the customers tell them that the problem actually happened after the upgrade.

Jul 6, 2021 3:56 PM in response to Tun-Yi

I also have this issue, I finally updated my iphone 7 and just like you say after the update the mic didn't work at all, I checked everything so I contacted apple support and did all the steps but nothing worked... the funny thing is that aparently my mic doesn't work but I get adversiting based on the things I talk to other people and no, I haven't search for it nor have another device with my accounts linked near me. Did you find any solution?

Jan 1, 2022 10:51 PM in response to 7PlusUserSince2017

Yes, the same what happened to me.

Apple should have Option for downgrading if something’s goes wrong from updating new iOS.

I also have problem about Video not working on any Web Browser specially Safari.

Apple will only answer to you is;

1.—Update to a latest iOS, Reset all settings, Reboot.

2.—Buy a new Phone.

but i solved the problem for Video issue on the Web.

but microphone i still couldn’t fix.

only thing maybe is to downgrade iOS.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 7 Microphone not working, iOS 14.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.