Iphone 7 Microphone not working, iOS 14.6

Based on what are you disagreeing? Have you looked inside an iPhone 7? I have. And you said you just updated which would mean you updated to iOS 14.7, not 14.6 which is the title of this thread. Did your iPhone work in iOS 14.6?

And pray tell, how many people are having the issue? There are probably at least 30 million people still using the iPhone 7, are a million people having the issue with the update to iOS?

But it really doesn't matter if you disagree or not. Call AppleCare, tell them what happened and see what they say. Or, enroll in the Public Beta and see if iOS 15 fixes it.

Deggie - Such a coincidence all these people are suddenly having speaker issues with their iPhone 7 after update. Sadly they aren’t fixing it and these level 10 support people say the same things over and over.

Yep, these level 10 people keep giving the correct information over and over. Isn't it irritating?

Any of the updates now does a diagnostic check before it is finished, if it detects a hardware issue then that issue will no longer work. It isn't a big coincidence and it is not hard at all using your favorite search issue to find people who have had the same issue but it did not occur during an update. Sometimes you can slap the phone in your hand at make it work for a short while.

I got my my iPhone 7 audio IC fixed here at a third party service provider in Bangalore, India. It costed me about $60 for IC replacement and service charge. Now my phone audio works and I can make/receive a call.

I still do not buy the argument about the audio stopping to work after an ios upgrade but it is what it is right now. I went with a third party service to fix my phone and its fine if Apple will refuse to service my iphone 7 in the future because for any service they probably will suggest me to replace my phone, and that is not what I call a service anyway.

You are correct in one thing, it is a coincidence. If you look for something specific your results will be the most recent and most related to what you asked. Just like you get a new car and suddenly you see the same model everywhere.

“these level 10 support people” are not support nor are they Apple employees, they are just customers like everyone else.

Also, if they keep saying “the same things over and over” maybe use common sense and realize there is a reason they keep repeating themselves… because it’s the facts.

Not a bad price, they really shouldn't have needed to replace the Audio IC, just re-ball it at four critical connection points which may have been what they did. I'm not sure what argument you are talking about but an upgrade will not cause a hardware failure or connections to come loose. I agree with your statement about not being concerned with future service.

Same thing happened with my 11 pro max just recently. All of the sudden the mic doesn’t work anymore during calls whenever on speaker as well video calls (facetime, viber, fb msgr, and whatsapp).

I’d tried all kinds of troubleshooting suggestions from apple support including updating to latest IOS 14.7.1. Still, doesn’t fix the issue. Video recordings (back and front) is working good however voice memo doesn’t.

I’ve reached out to MAC Service Center the other day and they’ve said that there are instances that it is brought by a software issue because, based on the facts I’ve stated to them, some functions are working well. If it is a software issue it can only be solved by updating the IOS or if it is in the latest version, wait for the next update to come out. If issue still persists after updating, that could be a hardware problem.

Most probably this is a software issue since the mic is working fine during ordinary calls.

I could not get an appointment in the service center as their servicing is always full during this pandemic. My phone is still under warranty until this October 2021. I hope apple will release another IOS update that’ll suppose to fix this problem and before the warranty period of my phone ends.

This is 100% a software issue. I’ve wiped my iphone 7 plus because I bought a new phone. I waited hours later to use it after it rebooted and magically the microphone worked perfect and I was able to take pictures again. Apple should address this issue!

After Updating to iOS 14.8 my microphone does Not work anymore. After resets, shut Downs, Memo Testing and reading through the Internet i come to the conclusion that Apple many should Fix the Software Bug 😏. Ah one more bug: After the Last Update my GPS stopped working in Summer 😅.

I Phone 7

Yes, the same what happened to me.

Apple should have Option for downgrading if something’s goes wrong from updating new iOS.

I also have problem about Video not working on any Web Browser specially Safari.

Apple will only answer to you is;

1.—Update to a latest iOS, Reset all settings, Reboot.

2.—Buy a new Phone.

but i solved the problem for Video issue on the Web.

but microphone i still couldn’t fix.

only thing maybe is to downgrade iOS.

i reset all setting its work,but awhile only after that not working agian

i too experienced microphone issue after iOS upgrade to 14.6 in iphone6s so my mic is not working even after basic troubleshooting steps.

Also, a Bluetooth headset is a workaround for many issues (phone calls, Voice Memos), so use a headset while you figure out which new phone (not necessarily iPhone) you plan to buy.

.