My I phone I will charge it and the Apple logo just flashes on the screen. Is the battery bad?

My iPhone won’t hold a charge and when I plug it in the Apple icon just flashes. This is what comes up today.

iPhone 8 Plus, iOS 14

Posted on Jun 1, 2021 5:35 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2021 7:43 AM

Hi 2020Softtail,


We appreciate you reaching out for help with your iPhone! Let's go over all options together to get it back up and running.


Have you had an opportunity to connect your device to a different power adapter, and while using a different Lightning to USB Cable? This can help to isolate the root cause of the issue to your iPhone itself, or one of the charging components.


Here's a guide with more helpful information:


If your iPhone or iPod touch won't charge - Apple Support


If you find that the same behavior persists, you'll want to connect to a computer directly to attempt to update your device while it's in recovery mode, or to restore the software. The following guide has detailed instructions:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


We're here for you if you've got any questions.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jun 2, 2021 7:43 AM in response to 2020Softtail

Hi 2020Softtail,


We appreciate you reaching out for help with your iPhone! Let's go over all options together to get it back up and running.


Have you had an opportunity to connect your device to a different power adapter, and while using a different Lightning to USB Cable? This can help to isolate the root cause of the issue to your iPhone itself, or one of the charging components.


Here's a guide with more helpful information:


If your iPhone or iPod touch won't charge - Apple Support


If you find that the same behavior persists, you'll want to connect to a computer directly to attempt to update your device while it's in recovery mode, or to restore the software. The following guide has detailed instructions:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


We're here for you if you've got any questions.


Have a great day!

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My I phone I will charge it and the Apple logo just flashes on the screen. Is the battery bad?

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