Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Try to play music and see "Device Is Already Associated With an Apple ID"... but that's not possible

I recently set up iTunes match on my MacBook Pro (which is signed in with my one and only Apple ID).


But whenever I try to play music that's on my iPhone through iTunes Match, I see the following error message:


"This Device Is Already Associated With an Apple ID"


I only have one AppleID, and I've only ever had one AppleID. Both the iPhone and the MacBook Pro were purchased new (so there isn't a previous owner's phantom AppleID logged in somehow). Also, when I go into My Account in the Music App on my MacBook Pro, it shows my iPhone as being one of the devices on the same account. When I look at My Account on my iPhone, it shows the devices as including my MacBook Pro.


I don't understand why it thinks they are two different AppleIDs.


Finally, if I click "Transfer" the pop-up warning closes, but then nothing happens.

iPhone XS

Posted on Jun 1, 2021 5:48 AM

Reply
Question marked as Best reply

Posted on Jun 1, 2021 7:43 AM

Chatted with an Apple Senior Advisor


She had me sign out of Media & Purchases on my iPhone (Settings > Apple ID > Media & Purchases).

Then she did a reset on my account to allow me to register it again with my device.


And it worked!

2 replies

Try to play music and see "Device Is Already Associated With an Apple ID"... but that's not possible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.