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I can not run this diagnostic test on my MacBook M1 Pro, can anyone help, I contacted Apple and they could not get it running either?
MacBook Pro 13″, macOS 11.4
SaturnVuk wrote:
Hello, my issue is I can not run this diagnostic test on my MacBook M1 Pro,
I wanted to be pro active and run a test
?
Simply wait for the macOS update to sort this issue.
Typically you only run the Diagnostic if you are having a hardware issue—otherwise why waste your time—as the saying goes, 'If it ain't broke don't fix it.'
I can tell you the user run Diagnostic is not the same as Apple's back-bench AST (Apple Service Toolkit) diagnostic—it is certainly more comprehensive than anything you can sort out locally anyway.
If you suspect you have a hardware issue— this is only resolved by sending it in—so I really don't get your angst here to fan the flames of a non-issue. You have a warranty for 1-year to cover any hardware issues associated with your new Mac.
SaturnVuk wrote:
Hello, my issue is I can not run this diagnostic test on my MacBook M1 Pro,
I wanted to be pro active and run a test
?
Simply wait for the macOS update to sort this issue.
Typically you only run the Diagnostic if you are having a hardware issue—otherwise why waste your time—as the saying goes, 'If it ain't broke don't fix it.'
I can tell you the user run Diagnostic is not the same as Apple's back-bench AST (Apple Service Toolkit) diagnostic—it is certainly more comprehensive than anything you can sort out locally anyway.
If you suspect you have a hardware issue— this is only resolved by sending it in—so I really don't get your angst here to fan the flames of a non-issue. You have a warranty for 1-year to cover any hardware issues associated with your new Mac.
SaturnVuk wrote:
I can not run this diagnostic test on my MacBook M1 Pro, can anyone help, I contacted Apple and they could not get it running either?
There are known issues with the user Diagnostic on the M1.
What is your bigger issue?
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Learn how to get your Mac fixed and how much it will cost.
https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Hello, my issue is I can not run this diagnostic test on my MacBook M1 Pro, I wanted to be pro active and run a test to make sure everything is running as it should, and also how Apple themselves say that I can do this, but I can not, I payed over £1000 for this Apple Laptop, and it would be really great if the diagnostic test that is on my laptop would work, thank-you for any help with regards to this. Surely it's not a problem that can't be solved, did apple run a simple test to see if it worked first, before releasing and selling the M1 Pro Mac Book?
I can not run this diagnostic test on my MacBook M1 Pro, can anyone help, I contacted Apple and they could not get it running either?
