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Disappearing photos from iCloud (backup)

I’ve bought a new iPhone 12 And when I transferred my data to a new phone, some of my photos were gone, despite the fact that I had previously expanded icloud to 200 GB and made a backup. But not on the icloud site or in the phone there are no my recent 1600 photos

Posted on Jun 1, 2021 6:51 PM

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Posted on Jun 2, 2021 11:59 AM

I’d double check https://support.apple.com/en-us/HT203768 especially “Things you can check“.”

4 replies

Jun 1, 2021 8:29 PM in response to polina14s

polina14s Said:

"Disappearing photos from iCloud (backup): I’ve bought a new iPhone 12 And when I transferred my data to a new phone, some of my photos were gone, despite the fact that I had previously expanded icloud to 200 GB and made a backup. But not on the icloud site or in the phone there are no my recent 1600 photos"

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Are these on another device?:

Boot up a Mac associated to this account, making sure it does not connect to the internet upon boot (perhaps powering off your router?). While WiFi is off, try exporting your photos to a different location (i.e. external hard drive).

Disappearing photos from iCloud (backup)

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