Back camera and flash

My flash (torch) has stopped working. My rear camera has also stopped working it’s just a black screen. However if I change the camera to 2x I can take a photo, I can also then use flash. I can’t record with or without flash u less I change it to x2 zoom. I have turned the phone off and on. I have also done a settings reset. I’m using the iPhone XR. This happened a day ago and it’s still broken. The phone wasn’t dropped so I have no idea what’s happened

Posted on Jun 2, 2021 1:36 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Back camera and flash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.