You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2 yr old ipad wont charge

2 yr old ipad wont charge


iPad, iPadOS 14

Posted on Jun 2, 2021 6:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 7:19 AM

If you are experiencing difficulties with reliable charging, you may have a problem with the Power Adapter, the charging cable, or the iPad itself. 


You should note that the Power Adapter must be rated at 10-12W minimum to charge an iPad; a 5W iPhone Power Adapter is inadequate.


These support pages should help with troubleshooting the problem:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


If you are unable to identify the source of the problem, you would be well advised to take your iPad, Power Adapter and cables along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your kit.


Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Jun 3, 2021 7:19 AM in response to Jwh1959

If you are experiencing difficulties with reliable charging, you may have a problem with the Power Adapter, the charging cable, or the iPad itself. 


You should note that the Power Adapter must be rated at 10-12W minimum to charge an iPad; a 5W iPhone Power Adapter is inadequate.


These support pages should help with troubleshooting the problem:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


If you are unable to identify the source of the problem, you would be well advised to take your iPad, Power Adapter and cables along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your kit.


Genius Bar Reservation and Apple Support Options - Apple


2 yr old ipad wont charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.