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Can you support Reseller ID When the distributor not support

Hello Teams,


I have a issue about reseller ID. My company had purchased many Macbook from eDigi but they don't provide us a Reseller ID for device enrollment. They answered that they don't know what is Reseller ID


Thank you so much!

Posted on Jun 2, 2021 7:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 1:33 PM

There is a linked Apple Support article; appears above your question, in upper-left side.


• Find Apple Customer Numbers, Reseller IDs, and Organization IDs - Apple Support

https://support.apple.com/en-us/HT204401


"This article is for system administrators. If you need support, learn how to contact Apple."

Numerous details in the article pertain to 'officially sanctioned access' to administer these.


Additional ideas may have regional options ~ while could differ from those in article.

Check the following article that shows regional contacts and options:


• Contact Apple for Support and Service - Apple Support

https://support.apple.com/en-us/HT201232


Contact Apple directly for help to resolve admin issues, as needed.


• Contact - How to Contact Us - Apple

https://www.apple.com/contact/


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1 reply
Question marked as Top-ranking reply

Jun 3, 2021 1:33 PM in response to giangtnt

There is a linked Apple Support article; appears above your question, in upper-left side.


• Find Apple Customer Numbers, Reseller IDs, and Organization IDs - Apple Support

https://support.apple.com/en-us/HT204401


"This article is for system administrators. If you need support, learn how to contact Apple."

Numerous details in the article pertain to 'officially sanctioned access' to administer these.


Additional ideas may have regional options ~ while could differ from those in article.

Check the following article that shows regional contacts and options:


• Contact Apple for Support and Service - Apple Support

https://support.apple.com/en-us/HT201232


Contact Apple directly for help to resolve admin issues, as needed.


• Contact - How to Contact Us - Apple

https://www.apple.com/contact/


Can you support Reseller ID When the distributor not support

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