When I speak other side of call is muted

georginailj,

Thank you for the follow up.

Since the issue is happening with two audio outputs through your speaker and headphones, we'd recommend testing the cellular connection next.

You can see if the issue happens while making a FaceTime audio call by following the steps in Use FaceTime with your iPhone, iPad, or iPod touch.

If the issue does not occur with FaceTime audio, you'll need to reach out to your cellular carrier next.

If the issue does occur with FaceTime audio, you can contact Apple directly through Contact Apple Support for further troubleshooting.

Cheers!

Hello georginailj,

Thanks for posting in Apple Support Communities!

We see that you are having audio issues with your iPhone on phone calls.

We’d be happy to help!

Does the issue happen on speaker phone or while using headphones also?

Are you having the issue in multiple locations?

Have a great day.