Re: Apple TV

Finding it hard to sign in every time to look at Apple Tv and having to sign in again when I want to rent a Movie followed code on same password line. Also all though already a subscriber keeps asking if you want to sign up or start trial. Not good.

Jim

Posted on Jun 3, 2021 9:02 AM

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1 reply

Chris_C1

Community Specialist

Jun 4, 2021 10:03 AM in response to jimdwan

Hello jimdwan,

Welcome to Apple Support Communities!

We see that you are being prompted to sign in to the Apple TV app each time you open it and again when you rent movies.

We’d be happy to help!

It sounds like it might not be set up correctly since it is also asking if you want to subscribe when you are already subscribed.

You can refer to Set up your Apple ID on Apple TV to check the settings on your Apple TV.

You can also follow the steps in Sign in with your Apple ID.

Let us know if that helped your issue.

Have a great day.

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Re: Apple TV