You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 with smudge on screen.

Ive taken out an iPhone 11 on contract about 3 weeks ago , so it’s basically brand new. I’ve noticed a smudge on my screen that won’t go away no matter how much I wipe my screen. I started googling around and came to the conclusion that it could either be water damage ( which isn’t the case because the phone hasn’t left my sight and I take good care of it) and I’ve checked inside my sim tray if the LCI is white which means no water damage and it is white. What could the problem be ?

iPhone 11, iOS 14

Posted on Jun 3, 2021 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 10:32 AM

If you're using a screen protector, try to remove it.

Shouldn't be this case, since the iphone is still covered by warranty, make an appointment and have it inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector.

After checking it out, they'll give you all the available options.

Regards

Giulio

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 3, 2021 10:32 AM in response to leilah32

If you're using a screen protector, try to remove it.

Shouldn't be this case, since the iphone is still covered by warranty, make an appointment and have it inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector.

After checking it out, they'll give you all the available options.

Regards

Giulio

iPhone 11 with smudge on screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.