You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My watch is frozen while updating

My apple watch series 3 needed a update but said the storage was full, which is dumb because there is barely anything on it. So I had to unpair my watch and iPhone(iPhone 8) then pair them followed by the update. The update is stuck saying one hour left. I have restarted my phone many times and unpaired and repaired many times for the past few hours. Now my Apple Watch is useless until I find a solution. Wtf

iPhone 8, iOS 14

Posted on Jun 3, 2021 7:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2021 1:18 AM

The apple watch 3 GPS only has only 8GB of internal storage, most of that is taken up by the operating system and other critical software. So installing a major update is not going to be easy;


1.Unpair and erase your watch to factory settings.

2.Set up and pair the watch again,but setup as new not from a backup.

3.Update the watch, which now has enough free memory to update

4.Unpair and erase the watch a second time

5.Re-pair the watch with your phone, but choose the backup you made in step 1,another backup is made in step 4 but don't choose that one.

1 reply
Question marked as Top-ranking reply

Jun 4, 2021 1:18 AM in response to Alyssajl511

The apple watch 3 GPS only has only 8GB of internal storage, most of that is taken up by the operating system and other critical software. So installing a major update is not going to be easy;


1.Unpair and erase your watch to factory settings.

2.Set up and pair the watch again,but setup as new not from a backup.

3.Update the watch, which now has enough free memory to update

4.Unpair and erase the watch a second time

5.Re-pair the watch with your phone, but choose the backup you made in step 1,another backup is made in step 4 but don't choose that one.

My watch is frozen while updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.