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callaway Author

Level 2

474 points

some downloaded music on my 2020 M1 Macbook Air won't play

example: Moby Reprise (2021) will only stream. if I download the album, it won't play. if I remove the download, it will play.

Posted on Jun 4, 2021 5:53 AM

Top-ranking reply

turingtest2

Level 10

274,552 points

Posted on Jun 5, 2021 10:08 AM

Purchased or via Apple Music? I've just added Moby's Reprise to my Apple Music collection (thank you) and it will both stream and download OK. Something is clearly going wrong for you. You could try rebooting your router and computer, deleting the downloads folder inside your media folder and then using Music > Preferences > Advanced > Reset Cache to see if that clears things up. Failing that reach out to Apple Support.

tt2

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some downloaded music on my 2020 M1 Macbook Air won't play

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